Shipping Policy

Welcome to ameliora.shop. This Shipping Policy describes how we process and deliver your orders.

1. Processing Time

All orders are processed within 1–3 business days after payment is received.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, processing times may be delayed by a few days.

2. Shipping Rates & Delivery Estimates

Shipping costs will be calculated and displayed at checkout.
Free shipping may be available on orders that meet the minimum purchase requirement, as stated on our Website.

Estimated delivery time depends on your location:

Standard Shipping: 7–15 business days
Express Shipping (if available): 3–7 business days

We primarily work with internationally recognized logistics providers, including:

DHL Express
FedEx
UPS
EMS (Express Mail Service)
USPS (United States Postal Service, for U.S. deliveries)

Please note: delivery times are estimates and not guaranteed.

3. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.
Tracking information may take up to 48 hours to become active.

4. Customs, Duties, and Taxes

ameliora.shop is not responsible for any customs duties, taxes, or additional fees that may apply once the shipment reaches your country.
All such charges are the responsibility of the customer.

5. Delivery Issues

We are not responsible for delays caused by shipping carriers, weather conditions, customs clearance, or incorrect delivery information provided by the customer.
If a package is returned to us due to incorrect or incomplete address information, the customer will be responsible for the re-shipping costs.

6. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately at 📧 Support@ameliora.shop.
We will assist you in filing a claim with the shipping carrier.

7. Contact Us

If you have any questions regarding our Shipping Policy, please contact us at:
📧 Support@ameliora.shop